Frequently asked questions

The easiest way is online via our website – that is where you get the best rate. You are also welcome to email info@hotel-navigare.com or call +49 4161 7490 0.

Vouchers sold directly by us can be used for all hotel services, such as accommodation and breakfast. Please quote the voucher number when booking and bring the original voucher with you. Vouchers cannot currently be used for prepaid online bookings.

Yes, breakfast in our vaulted cellar is open to non-residents: Monday to Friday 6:30–10:00 am, weekends and public holidays 7:00–11:00 am. It costs €28 per person; children up to 6 eat free, children aged 7 to 15 pay €14. Please reserve in advance by email. Hotel guests do not need a reservation.

We rent e-bikes (€35 per day) all year round and bicycles (€15 per day) from 1 April to 4 October – prices with a room booking, subject to availability. Cycle maps, panniers and packed lunches are available too. Please reserve in good time at info@hotel-navigare.com stating your dates.

Yes, in a fenced, lockable outdoor area (partly covered, limited spaces). You can charge batteries there; charging e-bike batteries inside the building is not permitted.

Every guest is welcome. The hotel is a listed building: there are eight steps at the main entrance and six at the side entrance. Inside, a lift serves all rooms and the cellar (not suitable for wheelchairs). Please get in touch – we will find a solution together.

Yes, for currently €20 per dog per night. Please register your dog in advance; unregistered dogs incur an additional service fee. At breakfast your dog may join you in the bar area.

Yes, free of charge directly at the hotel, subject to availability. Alternatively, park opposite at Buxtehude harbour.

Yes, at two parking spaces with charging points (Type 2, up to approx. 22 kW, for a fee, paid by credit card at the charger, operated by Wirelane).

By phone daily from 6 am to 10 pm on +49 4161 7490 0, by email at info@hotel-navigare.com.

Arrival is from 3 pm to 10 pm, departure by 12 noon. If you arrive earlier, we store your luggage free of charge. Early check-in from 1 pm and late check-out until 2 pm are available for €30 each. Arriving after 10 pm? Please let us know in advance and we will leave your key in a key safe and send you the code.

Yes, rooms booked directly with us can be changed or cancelled online – depending on the rate, free of charge until 7 pm the day before arrival. The link is in your booking confirmation and on our rooms page.

We prefer card payment: Girocard, credit and debit cards (Visa, Mastercard, American Express) and mobile payment. Cash is also accepted.

Very much so. The Top Lounge on the 3rd floor has a play corner with board games, books and building blocks. Cots and extra beds are possible in several categories; night lights and socket covers are available at reception.

The restaurants of Buxtehude’s old town are a few minutes’ walk away – we are happy to recommend our favourites.